HAVEN

The operating system for short-term rentals

Your properties.
HAVEN handles
the rest.

Bookings, turnovers, teams and maintenance, run by one intelligent system. You own the properties. HAVEN operates them.

Explore HAVEN

Inside every property

Every property is a system.
HAVEN runs it.

Live portfolio 45 properties 128 active bookings 37 turnovers today 6 open issues 94% completed on time Scroll

Why does HAVEN exist?

01 — The problem

One property is hospitality.
Forty-five is logistics.

  1. Reservations.128 active
  2. Messages.1,940 this month
  3. Cleanings.37 today
  4. Teams.9 people, 4 suppliers
  5. Maintenance.6 open issues
  6. Incidents.3 since this morning
  7. Follow-ups.Never finished

And all of it ends up everywhere.

In six apps, a dozen threads and a few people’s heads. Nothing is lost, exactly. It is just never in one place.

What is HAVEN?

02 — The HAVEN approach

This is how it runs today.

This is how it runs on HAVEN.

Every moving part in one place. Then automated.

One system

Eight jobs.
One system.

Most portfolios run on eight tools that never talk to each other. HAVEN is one system where each part already knows what the others are doing.

HAVENOne operating system

How does HAVEN work?

03 — The automation engine

One event in.
Everything else follows.

  1. T + 0.0 s 01

    Reservation

    A booking lands, from any channel.

    Booking · AirbnbRiad Noor12 → 15 Oct · 4 guests
  2. T + 0.2 s 02

    Check-out detected

    HAVEN reads the dates. Nobody has to.

    Check-outThu 15 Oct · 11:00Next check-in 16:00 · 5 h window
  3. T + 0.6 s 03

    Cleaning mission created

    Scope, checklist and time window, written for this property.

    Mission #2841Turnover clean · 2 h 3024-point checklist attached
  4. T + 1.1 s 04

    Team assigned

    Chosen on distance, workload and track record.

    Best matchInès M. · 96%2.1 km · free at 11:00 · rated 4.9
  5. T + 1.2 s 05

    Cleaner notified

    One message, with everything needed to do the job.

    Sent to InèsNew mission, Thu 11:00Address, door code, checklist
  6. Thu 13:22 06

    Task completed

    Ticked off on site, photo by photo.

    Completed24 / 24 checks12 photos uploaded
  7. Thu 13:24 07

    Quality verified

    Every photo compared with the standard of the property.

    Quality checkStandard metNo issue found
  8. Thu 13:24 08

    Owner informed

    A quiet update. Nothing to chase.

    To Mme El FassiRiad Noor is ready.Cleaned, checked, verified
  9. Your part

    Messages you sent: none.

See it run

A booking just arrived.
Press run.

Eight things used to happen by phone, message and memory. Watch the same eight things happen on their own.

New booking Riad Noor Marrakech · via Airbnb
Stay
Mon 12 → Thu 15 Oct
Guests
4 · Hartmann
Total
€1,140

Nothing below is pre-recorded. Each step triggers the next.

  1. 01Booking received
  2. 02Check-out identified
  3. 03Cleaning created
  4. 04Best team selected
  5. 05Team notified
  6. 06Task confirmed
  7. 07Quality check
  8. 08Owner updated

Waiting for an event

Calendar · Riad Noor
M 12T 13W 14T 15F 16S 17S 18
Hartmann · 4 guests

Synced to every channel. The dates are now blocked everywhere.

Turnover window
Check-outThu 15 · 11:00
5 h window
Next check-inThu 15 · 16:00

Sato, 2 guests, arrives the same afternoon. The clean has to fit in between.

Mission #2841
Turnover clean
  • Duration2 h 30
  • Window11:00 – 16:00
  • Checklist24 points
  • Linen2 king, 1 twin

Written from the property profile. Nobody typed it.

Ranking 9 people, 4 suppliers
  • IMInès M.2.1 km · free · rated 4.996
  • YBYasmine B.6.8 km · free from 12:0081
  • AAtelier PropreSupplier · 3 slots74
Sent to Inès’ phone
HAVEN · nowNew mission: Riad NoorThu 15 Oct, 11:00. Turnover clean, 2 h 30. Tap to confirm.
Confirmation
Inès confirmed42 seconds after the notification

No reply in 30 minutes and the mission would have gone to Yasmine.

Thu 15 · 13:24 · photo review

24 of 24 checks. 12 photos match the standard of the property.

To the owner · Mme El Fassi

Riad Noor is ready for its next guests. Cleaned, checked and verified today at 13:24.

Delivered · read 13:31

Eight steps. Zero messages from you.

What does HAVEN automate?

The product

Calm on the surface.
Relentless underneath.

One interface for the whole portfolio. This is the real layout, filled with sample data. Click through it.

Overview Mon 12 Oct Live

Sample portfolio · 45 properties · Paris, Milano, London, Marrakech, Cap d’Antibes

Solutions

Four pillars.
No loose ends.

Pillar one

Compliance

Licences, guest registration, city tax and safety checks. Tracked property by property, filed on time, with a record of who did what.

  • Licences
  • Guest registration
  • City tax
  • Safety checks
Compliance register 98%
  • Short-let licenceRiad Noor · valid, renews in 142 days
    In order
  • Guest registrationAll properties · 128 of 128 stays filed
    In order
  • City tax returnParis · filed 1 Oct, next due 1 Nov
    In order
  • Smoke detector inspectionLoft Canal · due in 6 days
    Booked
45 properties · 212 obligationsAudit export ready
Pillar two

Owner transparency

Owners see what happened in their property and what it earned. They stop asking, because they already know.

  • Owner portal
  • Monthly statements
  • Stay reports
Owner statement · SeptemberFor M. Laurent
Net revenue€6,240
Occupancy87%
Stays9
Guest rating4.9
    Sent 1 Oct, 08:00Opened by owner
    Pillar three

    Revenue and pricing

    Rates that move with demand, events and lead time. You set the strategy. HAVEN keeps every night priced.

    • Rate suggestions
    • Performance
    • Forecast
    Riad Noor · nightly rate, next 30 nights Suggested by HAVENYour base rate
    Review mode · you approve each change+11% projected
    Pillar four

    Team and suppliers

    Every mission goes to the best available person, in-house or external. Confirmed, tracked and rated, without a group chat.

    • Smart assignment
    • Supplier network
    • Ratings
    Assign missionRanked in 0.4 s
      Distance · workload · track recordConfirmation requested

      What value does it bring?

      The old way, the HAVEN way

      Nine tabs open.
      Or one.

      The HAVEN way
      The old way
      • WhatsApp
      • Airbnb
      • Excel
      • Notes
      • Calls
      • Reminders
      • Messages
      • Forgetting
      • Stress

      Replaced byHAVEN

      Performance

      The arithmetic
      of calm.

      • 45+

        Properties managed

        One portfolio, five cities, one screen.

      • 80–95%

        Less operational coordination

        The calls, messages and reminders it used to take to run the same portfolio.

      • 24/7

        Automated monitoring

        Every booking, mission and issue is watched while you sleep.

      • 1

        Unified operating system

        In place of everything you juggle today.

      Imagine this

      You should not spend your days

      • asking if the cleaning is done.
      • finding out who is available.
      • chasing a team.
      • double-checking a booking.
      • fixing every small problem yourself.
      • juggling six apps.

      HAVEN handles the operational layer.

      You keep the decisions that deserve you.

      18:30 · 37 turnovers verified · 0 messages waiting

      How do you start?

      Pricing

      One system.
      Three scales.

      Priced per property, so the cost follows the size of your portfolio and never the size of your team.

      Every plan includes onboarding, migration of your existing calendar and unlimited team seats.

      Start

      Your properties are already moving.
      Let HAVEN run them.

      Thirty minutes. Your portfolio, on screen.